I recently had an interesting experience in the food store. As the packing lady finished storing the groceries in my three bags, she handed them to me. I asked if she was going to take them to the car, but she murmured under her breath and looked ahead to the next customer. I was taken aback.
I really could have used the help as one bag was heavy with meat for my mother. I could be wrong, but perhaps with only three bags, she figured she would not have gotten a big enough tip. I don’t know.
I am a stickler for good customer service and I expect it even from the packing lady at the store. She shrugged me off. Further, I noticed she didn’t budge from the packing area; hence, preventing the next in line a chance to pack and gain a tip. As I exited the store with my three bags, I stopped to the first packer waiting on the line and gave her the tip I had for my packer.
Do you see how easy it is to despise something that was meant to be a blessing? Sometimes that increase is too small or perhaps that position too lowly. Maybe the present you received was seemingly too cheap. The Bible says in 1 Thessalonians 5:18, “In all things give thanks for this is the will of God in Christ Jesus...”
After that experience, I thought of how a packer at another store reacted totally differently a few months earlier. As this student from A. F. Adderley was packing my bag, I was honest and told him I had no cash on me, so I would take my bags to the vehicle. This time, it was no three bags; it was a full trolley.
He humbly said it was okay and he would still take my groceries to the vehicle. I was impressed with this young man. He knew upfront he wasn’t getting a dime AND after not getting a dime, he would have to go to the back of the packers’ line.
I took the opportunity to express my gratitude and briefly encouraged him in the Lord. I promised him I would be back to give him a tip at some point.
Within two or three weeks, I returned to the store solely for that purpose. I met him on the line chatting with his peers. I asked if he remembered me. He said yes, with big wide, almost-smiling eyes. I escorted him off the line and pulled out a card from my bag which had a handwritten note of encouragement. Inside, I had slipped a handsome sum of money – way more than I believe the average packer receives for a tip.
The young man received a gift for doing for me when he knew he would get nothing in return, whereas the lady seemed to reject assisting possibly because the reward might not have been big enough.
I understand packers make no salary, but attitude makes a huge difference. Let us be careful how we handle situations. Remember: The best presents aren’t always in the glittering or biggest packages!
Growing in Christ,